The app runs no server and sends nothing anywhere. It reads work items inside your own Jira site in order to count them, and that is all it does.
Your settings, which are a filter or a JQL query, an optional number field, a target, and a direction. These are saved in the gadget's own configuration, which Jira stores on your site.
To draw the number it asks Jira how many work items match, or what a number field adds up to. It receives a count or a total. It does not store work items, does not copy them anywhere, and does not keep the answer after the gadget has drawn it.
The query runs as the person reading the dashboard. A work item that person could not open in Jira is not counted for them, and the gadget cannot be used to widen anyone's access.
A dashboard shows only "now". To say whether a number is climbing or falling the gadget keeps a short history: the number and the time it was read, at most once every six hours and at most the last 120 readings. Nothing else is kept. No work item, no title, no name, no identifier of a person.
The history is stored in Forge storage, inside Atlassian, under your own site's installation of the app. It is not sent anywhere and we cannot read it.
Each reader's history is kept separately, keyed by a one way hash of their Atlassian account id, because the numbers were counted with that person's permissions. Showing one person's stored number to another would show them a total they are not allowed to see. The account id itself is not stored, only the hash.
Removing the gadget or uninstalling the app removes the history with it.
Two scopes. read:jira-work, read only, nothing is written to Jira.
And storage:app, for the history described above, which lives inside
Atlassian.
None. No analytics, no telemetry, no advertising, no subprocessor. The app declares no external addresses, so it cannot make an outbound call even if it tried to.
Built on Atlassian Forge; it runs on Atlassian's infrastructure and we operate no server of our own for it.
If this policy changes, the date above is updated.